Refund policy
Last updated: March 20, 2026
1. Return Policy
We offer a 5-day return policy. You can request a return within 5 days of receiving your order.
2. Eligibility for Return
- Product must be unused and in original condition
- Product must be in original packaging
- Proof of purchase is required
3. Non-Returnable Items
- Used or damaged items (not due to delivery)
- Items without original packaging
- Personal care or hygiene products (if opened)
4. Return Process
To initiate a return, contact us via email or WhatsApp with your order details. Our team will guide you through the process.
5. Refund Policy
Once your return is received and inspected, we will notify you regarding approval of your refund.
6. Refund Time
Approved refunds are processed within 5–7 working days to your original payment method.
7. Replacement Policy
We provide replacement for defective, damaged, or wrong products, subject to verification.
8. Shipping Charges
Return shipping charges may apply unless the product is defective or incorrect.
9. Important Note
BuySaral operates under a dropshipping model. Returns and refunds are subject to supplier approval and verification.
Email: trendigitech@gmail.com
WhatsApp: 9339307382